Privacy Policy

At SRP Biomass Services Ltd we take your privacy seriously. Please read the following to learn more about our privacy policy.


1. General

SRP Biomass Services Ltd is committed to protecting your privacy on line. We will not share your personal information for marketing or any other purposes without your consent, except where we are required to do so by law. We will always respect your privacy and any personal communication between you and SRP Biomass Services Ltd. We will always comply with any data protection legislation currently in force. We collect general statistical information about visitors to our website for general reporting and to improve future content. By using our web site, you consent to the collection and use of this information by SRP Biomass Services Ltd. If we change our privacy policy, we will inform you by posting these changes on this page.

2. Information Sharing and Disclosure

SRP Biomass Services Ltd does not sell or share personal information about you with other people or non-affiliated companies, except to provide any products or services requested, when we have your permission, or, under the following circumstances:

We respond to court orders or legal process, or to establish or exercise our legal rights or defend against legal claims.
We transfer information about you should SRP Biomass Services Ltd be acquired by or merged with another company. In this event, SRP Biomass Services Ltd will notify you before information about you is transferred and becomes subject to a different privacy policy.

3. What are cookies and do we use them?

Cookies are a standard method of registering user preferences when people use websites, to ensure a better and more personalised experience. They ensure that we retain all input information for when you next visit our site. 

We use Google Analytics to collect information about how visitors use our website. This information is used to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited while on our website.

This site operates an “implied consent” policy for these cookies which assume the user has set their browser to use cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit If you choose to decline cookies, you may not be able to sign in or use other interactive features of our websites and services that depend on cookies.

To opt out of being tracked by Google Analytics across all websites visit

4. Links to other websites & their security & privacy policies

In our website, we provide links to other websites for your convenience and information. Please be aware that these sites may have different security and privacy policies and that we have no control over and take no responsibility for any information submitted to these sites.

5. General Data Protection Regulation (GDPR)

We may change this Policy from time to time so please check this page occasionally to ensure that you are happy with any changes.

Regarding the General Data Protection Regulation (GDPR) this Privacy Notice is to inform you how we hold and store Personal Data you have provided i.e. contact names, email addresses, telephone numbers, site address and contact details, bank information, business details, etc.

The Data we retain is necessary for us to provide our ongoing services and to fulfil our contractual obligations we have with you and your company and our legal obligations.

a. How we collect your Personal Data

We collect your Personal Data from your first contact with us or when you first use our services.

We may also collect data from reliable sources and, if applicable, will notify you of that source when first contacting you and give you the option to unsubscribe from further contact from us.

b. How we store and protect your Personal Data

We have a security program intended to keep the Personal Data stored in our systems protected from unauthorised access and misuse. Personal Data may only be accessed by persons within our organisation, or by third parties who are required to fulfil our services/obligations.

We will not pass on any of your data or details to any other companies or third parties without express permission of the data holder.

c. How long we keep your Personal Data

We will only keep your Personal Data for the purposes outlined in this Notice and when these purposes have expired, or are no longer relevant, or you have withdrawn your consent for us to use your Personal Data (and we have no other lawful basis to use such data), we will delete such data. In the meantime, we will continue to use your Personal Data to contact you in the manner set out in this Notice.  We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

d. Your rights of access to your data:

Under the GDPR you have the right to obtain a copy of the personal information that we hold about you free of charge.  If you believe that any information held is incorrect or incomplete, you should contact us (see contact details below).  Any information that is found to be incorrect or incomplete will be amended promptly.  We may request proof of your identity before providing this information and may not be able to allow you to access certain Personal Data in some cases. For example, if your Personal Data is connected with Personal Data of other persons, or for legal reasons.

e. Updating your Personal Data

If you tell us that we are holding any inaccurate Personal Data about you we will, subject to any statutory provisions, (especially those affecting our accounting, processing of claims and mandatory data retention which may prohibit deletion or anonymization), delete it or correct it promptly.

f. Erasure Rights:

You have the right to request the deletion or removal of your Personal Data if you feel there is no compelling reason for its continued processing (see contact details below).

g. Your right to object:

Under the GDPR you have the right to object to us processing Personal Data based on grounds relating to your particular situation.  If you object to us processing your Personal Data we will stop unless there are compelling legitimate grounds for the processing which override your interests, rights and freedoms or, the processing is for the exercise or defence of a legal claim.

h. Your right to complain:

You have the right to complain to the Information Commissioner’s Office (ICO) if you feel there is a problem with the way we are handling your data.


Contact Details:

If you need any further information or need to contact us regarding GDPR and your Personal Data, or wish to correct or delete any data, please contact us at:

The Data Protection Officer
SRP Biomass Services Ltd
2 Rose Cottage
Wyevale Way
Stretton Sugwas

We hope that you enjoy using our website.